At West End Letting and Sales, property is our business
Our dedicated team are established specialists in HMO Student Letting, Residential and Property Management in and around Glasgow.
We strongly believe in relationship management and do everything we can to provide a personal service to every client, as every client has unique needs. With our extensive experience in property, we have the knowhow to make life easier and more comfortable for our clients.
Kirsty - Managing Director | HMO Specialist
With over 14 years of experience in the property industry, Kirsty is our managing director. Specialising in property letting, sales and HMO licensing, she brings a wealth of knowledge and expertise. Kirsty is involved in the day to day running of the business and oversees all departments from letting to maintenance, sales to accounts. She enjoys using platforms like Rightmove to stay up-to-date with market trends and opportunities. She also likes to keep up to date with the latest legislation for landlords. Beyond her professional pursuits, she has a passion for refurbishing properties, including her own old bungalow. She enjoys holidays and road trips with friends, exploring new places and spending quality time with her family and pet cat.
kirsty@westendlettingandsales.com
0141 611 9695
Gillian - Newton House Manager
Meet our amazing Student Building Accommodation Manager! With an impressive 12 years of experience in letting, Gillian is our go-to person for creating a cosy and welcoming living space for our students. Gillian has a special knack for connecting with international students and making them feel right at home. When she’s not busy ensuring a top-notch living experience, you can find her happily walking her dogs. Gillian’s love for pets reflects her warm and friendly nature, making her a perfect fit for our vibrant community.
gillian@westendlettingandsales.com
0141 611 9695
Lauren - Estate Agent
Having started in the property industry 10 years ago, Lauren is passionate about delivering exceptional service and ensuring her clients' satisfaction every step of the way. She takes pride in helping people find their perfect home and making the selling process as smooth and stress-free as possible. Meeting new people and building lasting relationships is one of the highlights of Lauren's job. Outside of work, she enjoys spending quality time with her family and their dogs. She also loves reading, cooking, shopping, and exploring new places to enjoy a great meal.
lauren@westendlettingandsales.com
0141 611 9695
Heather - HMO Letting Manager
With a decade of experience in the property industry, Heather serves as our HMO Letting Manager, specialising in the management of large HMO portfolios. Her expertise lies in transforming outdated HMOs into luxurious student accommodations while building strong relationships with clients. Heather is passionate about collaborating with landlords, tenants, and contractors alike. She enjoys exploring the historic tenement buildings of Glasgow, appreciating the unique architectural features such as traditional AGA cookers, original fireplaces, and exquisite cornicing.
Outside of her professional endeavours, Heather dedicates her time to her two English Bulldogs, Olive and George exploring beautiful locations across Scotland. She particularly values quality moments with her family, creating lasting memories together.
heather@westendlettingandsales.com
0141 611 9695
Cerys - Property Manager
Cerys is the friendly and dedicated Maintenance Manager here at West End Letting and Sales. With almost 6 years experience in the industry, she absolutely loves working with both tenants and landlords, finding great satisfaction in completing maintenance works. Cerys particularly enjoys refurbishing flats and takes joy in visiting all properties and meeting the tenants. Her expertise in maintenance is incomparable and she is dedicated to providing exceptional service. When she's not busy making properties shine, Cerys enjoys shopping, going out for delicious dinners, and cherishing quality time with her adorable cockapoo, Bertie.
cerys@westendlettingandsales.com
0141 611 9695
Olivia - Property Manager
Introducing Olivia, a seasoned property professional transitioning from lettings negotiation to maintenance. Her efficiency shines through as she ensures the satisfaction of both tenants and landlords. Beyond work, Olivia cherishes time with friends and family, exploring culinary delights, and indulging in retail therapy, bringing a well-rounded and personable touch to her professional prowess.
olivia@westendlettingandsales.com
01416119695
Our Credentials
Qualified in Residential Letting and Property Management Scotland (ARLA Propertymark).
Members of the Scottish Association for Landlords, Safe Deposit Scotland (SDS) as well as The Lettings Ombudsman.
Professional indemnity insurance and client money protection insurance.
Some kind reviews
Good letting agency. Clear communication throughout and the team at west end letting were helpful with any issues we had over the year and a half we were with them.
Stig -
Previous tenant
We act as factors over some properties in which West End Lettings have their tenants. In dealing with client queries, I have found Kirsty and Cerys to be very professional, helpful and informative. Whatever has been required, they have sought to find answers to my questions and reach a solution quickly. Very quick responses in all cases and they seem to go the extra mile to assist.
Thanks again
Fiona -
Park Property Management
I am very satisfied with the service here, friendly staff and quick handling efficiency. I think I can stay here after my busy work in the next year, and I will better recommend my friends to stay here.
Binhao -
Current tenant
You have definitely made my life as a landlady easy and trouble free
So big thanks for that
All the best
Miriam -
Landlord
We found the licensing procedure so complex and a lot to take in but Kirsty was able to guide us through and simplify the whole process. We are so pleased we now have her expertise to help us manage the flat and our tenants on a day to day basis.
Martin -
Landlord
The accommodation is very secure and rooms are perfect for studying. The staff are so friendly and if theres ever a problem it's easy to report it and quickly fixed. Would highly recommend to anybody needing to find city centre accommodation.
Rebecca -
Newton House tenant
We all had such a wonderful time in the flat and hope that the next tenants experience the same lovely home we did!
Jacqueline -
Previous tenant
After numerous problems with our last letting agent we were really reluctant to sign up with another during our university time but we really had a great experience with you guys during our last year and have recommend you to friends who are looking for an HMO flat for this coming year!
Jamie -
Previous tenant
We were on the lookout for a new management agent for our properties and stumbled across your website and team. You have been really refreshing to deal with, we have full confidence that our tenants are being looked after and in the best hands. Payments of rent are paid on time with statements every month and we're really enjoying our 'hands off' approach with you. Long may it continue - keep it up!
Chris -
Landlord
Looking to get in touch?
With a quick phone call, we can begin the process of getting to know your business and determine whether the services we offer could help you reach your goals.
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